Last updated November 1, 2026
The logistics chain
From workshop to your dock
01
Consolidation in Fes
Finished goods from every workshop arrive at our warehouse, are checked against the photo QC and crated to export grade.
Week 0
02
Export documentation
Commercial invoice, packing list, certificate of origin and EUR.1 for EU buyers; fumigation certificates for wood.
Week 0–1
03
Sailing from Casablanca
FCL or shared LCL. Europe in ~3 days, US East Coast ~12, Gulf ~10. Insured door-to-door on request.
Week 1–3
04
Arrival & claims window
Unpack against the crating photos. Any transit damage is claimed on insurance; workshop defects are remade at our cost.
On arrival
Incoterms
Choose how far we carry it
Three standard terms — most first orders take CIF.
- FOBFree on Board, CasablancaYour forwarder takes over at the port. Best if you already move freight from North Africa.
- CIFCost, Insurance, FreightWe deliver insured to your port. The default for first-time buyers.
- DAPDelivered at PlaceDoor delivery, customs cleared where feasible. Priced case by case.
Questions about this policy? trade@my-moroccan-artisans.com or +212 661 207 127.