How It Works - My Moroccan Artisans

Four stages

The path every order follows

Send your request

Drawings, references or a rough list. We match it to audited workshops and reply with an itemised quote.

Day 0–1

Sample & confirm

Physical samples ship to you. Glazes, finishes and dimensions are approved in writing before production starts.

Week 1–3

We supervise QC

Our team inspects at each stage and sends photo reports. Nothing ships that we wouldn’t sign for ourselves.

In production

Consolidated shipping

Multiple workshops, one container. Export papers, fumigation and crating handled — FOB or delivered.

Week 8–14

Straight answers

The questions every new buyer asks

Asked on almost every first call — answered here to save you one.

Q1What are the payment terms?30% deposit to start production, balance against the pre-shipment photo report. Bank transfer; LC on larger orders.
Q2What if the goods arrive damaged?Everything is photographed at crating. Transit damage is claimed on the insured freight; workshop defects are remade at our cost.
Q3Can I visit the workshops?Yes — buyers are welcome in Fes, and serious projects usually include a visit. We’ll build the day around your category.
Q4Do you hold stock?No. Everything is made to order, which is why samples and written confirmation matter — and why nothing is generic.

Ready to price your project?

Send drawings or a rough list — itemised quote within 48 hours.

Request a quote →

For professionals

Whatever you build, buy or specify — Morocco works for you

Six professions, one partner: workshop-direct pricing, samples before production and your own project manager on the ground in Morocco — negotiating, inspecting and reporting so you never manage a workshop from abroad.

Interior designers Client approval in your hands

Spec-grade material library, Pantone & RAL matching — a physical sample box on your desk, not a render on a screen.

SAMPLES IN 10 DAYS Material library → Architects Drawings in, shop drawings out

Zellige layouts to your dimensions, CAD support and written tolerances — the whole schedule priced as one brief.

40+ GLAZE CODES Project Builder → Construction companies Materials that land on schedule

Site-phased deliveries, export crating, fumigation and papers handled — the site never waits on Morocco.

EU IN 3-DAY SAILING Delivery & logistics → Traders & importers Margin built at the source

Mixed containers across workshops, annual pricing locked per SKU — and 0% duty into the EU under EUR.1.

34 CONTAINERS SHIPPED Trade program → Hotels & riads A whole property, one brief

Fit-outs specified room by room across every craft — one quote, one container, one contact to delivery.

57 PROJECTS DELIVERED Start a brief → Retailers & e-commerce Your brand, our workshops

Private-label leather, baskets and décor from 50 units — labels and cartons applied at the bench, retail-ready.

MOQ FROM 50 UNITS Private label →

Also behind these doors: landscape designers · restaurant groups · developers · event & set designers · museums & cultural institutions

Open a trade request → Talk to your project manager

From first email to opened crate