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Quotes answered within 48 hours · Worldwide shipping, FOB Casablanca or Tangier · EUR.1 duty-free into the EU

The process

How It Works

A structured process refined over nine years of exporting, designed so an overseas buyer never has to gamble.

The process

Four stages, nine years of practice

A structured process refined over nine years of exporting, so an overseas buyer is never gambling.

  1. 01 Day 0–1

    Send your request

    Drawings, references or a rough list are enough. We match it to audited workshops and return an itemised quote with unit prices, MOQs and lead times.

  2. 02 Week 1–3

    Sample & confirm

    Physical samples ship to you. Glazes, finishes and dimensions are approved in writing before anything enters production.

  3. 03 In production

    We supervise QC

    Our team inspects at each stage and sends photo reports. Nothing ships unless we would sign off on it ourselves.

  4. 04 Week 8–14

    Consolidated shipping

    Several workshops load into one container. Export papers, fumigation and crating handled, FOB Casablanca or Tangier or delivered to your door.

Worldwide delivery FOB Casablanca or Tangier · or DDP landed cost to your door
EUR.1 duty-free Worldwide · 0% EU duty
48 h quotes itemised, by a person
One container consolidated across workshops

FAQ

The questions every new buyer asks

What are your payment terms?

30% deposit to open production, balance against the pre-shipment photo report. Bank transfer, with letters of credit available on larger orders.

What happens if goods arrive damaged?

Everything is photographed at crating. Transit damage is claimed on insured freight. Workshop defects are remade at our cost.

Can I visit the workshops?

Yes, and on serious projects you usually should. Send your dates on WhatsApp and we build the day around your category.

Do you hold stock?

No. Everything is made to order, which is exactly why samples and written confirmation matter before production opens.

What are the minimum orders?

It varies by craft: from 55 sq ft on tiles, from 20 units on furniture, from 50 units for private-label leather and baskets. Mixed projects are quoted as a whole.

How is shipping handled?

Several workshops load into one container. We handle export papers, fumigation and crating, and quote FOB Casablanca or Tangier or delivered.

Trust & certification

We audit the workshop before you ever see the quote

  • Five-point annual audit: craft quality, capacity, working conditions, materials, export readiness.
  • Physical samples before production, on request.
  • Everything photographed at crating, so a transit claim is a paperwork exercise, not an argument.
  • Workshop defects are remade at our cost. Zero unresolved claims in nine years.

For professionals

Whatever you build, buy or specify — Morocco works for you

Workshop-direct pricing, samples before production, and a project manager in Fès who negotiates, inspects and reports.

48 h
quote turnaround
10
days to a sample box
0%
EU duty under EUR.1
1
project manager in Fès
34
containers shipped

Traders & importers

Mixed containers across workshops, one invoice, loading photos, annual price lock per SKU from year two.

34 containers shipped

Hotels & riads

Room-by-room fit-outs on one quote and one container, priced per key and phased to your opening date.

57 projects delivered

Construction companies

Site-phased deliveries, crates labelled by zone, 10% overage held from the same firing batch, fumigation and papers included.

Worldwide delivery · EU in 3 days

Retailers & e-commerce

Private-label leather, baskets and décor from 50 units. Your labels applied at the bench, barcoded cartons, colourways matched to your season.

Private label from 50 units

Architects

Zellige layouts to your dimensions, CAD support, written tolerances and a signed-off mock-up panel before the run.

Shop drawings in 5 working days · 40+ glaze codes

Interior designers

Spec-grade material library with Pantone and RAL matching. Up to 12 swatches, line-by-line spec sheets, photo approval before production.

DDP landed cost · samples in 10 days

Also serving landscape designers, restaurant groups, developers, event and set designers, and museums and cultural institutions.

Sample box

Touch the materials before you commit

Zellige glazes, cedar, brass finishes, and leather and textile swatches — in your hands in ten days.

On request fired samples, couriered worldwide

Order a sample box
  • Up to 12 swatches, your choice
  • Pantone and RAL matching on request
  • Courier-shipped worldwide, tracked
  • Credited to your first order in full

Ready to price your project?

Send drawings, a mood board or a rough list. You get an itemised quote with unit prices, MOQs and lead times within 48 hours — from a person, not a bot.

Registered company

Registered as
Moroccan Crafts Suppliers and Manufacturers (LLC)

Trade terms

Incoterms
FOB Casablanca or Tangier · DDP landed cost on request
Ports of loading
Casablanca · Tangier
Payment
30% deposit · balance against pre-shipment photo report
Documents
trade@my-moroccan-artisans.com
SSL-encrypted connectionNo card details stored — payment by bank transferData handled under GDPR & Morocco Law 09-08EUR.1 duty-freeMMA Certified workshop, audited annually
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