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Retur & Refunderinger Canziz

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Retur & Refunderinger Politik

Sidst opdateret · Juni 2026

Retur & Refunderinger Politik

Da varer er lavet efter dine specifikationer og prøvet før produktion, gælder standard forbrugerretur ikke. Følgende dækker krav til handelsordrer.

Godkendelse af prøve

Du godkender en fysisk prøve før masseproduktion. Dette er din mulighed for at bekræfte farve, størrelse og finish.

Skader under transport

Inspektion ved ankomst og rapporter transportskader med fotos inden for 7 dage. Dækkede varer bliver lavet om eller krediteret.

Ikke overensstemmelse

Hvis en forsendelse væsentligt adskiller sig fra den godkendte prøve, arbejder vi sammen med værkstedet for at lave, erstatte eller kreditere de berørte varer.

Ikke dækket

Naturlig variation, der er iboende i håndlavet håndværk, og ændringer af mening efter prøvegodkendelse, er ikke grundlag for returnering.

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