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退货与退款政策

最后更新 · 2026年6月

退货与退款政策

由于商品是根据您的规格制作并在生产前进行取样，标准消费者退货不适用。以下内容涵盖贸易订单的索赔。

样品批准

您在大规模生产前批准一个实物样品。这是您确认颜色、尺寸和表面的机会。

运输损坏

到货时检查，并在7天内报告运输损坏并附上照片。受保护的物品将被重新制作或给予信用。

不合格

如果发货与批准的样品有实质性差异，我们将与工坊合作重新制作、更换或给予受影响商品的信用。

不受保护

手工艺品固有的自然变化，以及样品批准后的改变主意，不构成退货的理由。

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退货与退款政策

退货与退款政策

样品批准

运输损坏

不合格

不受保护